Our Privacy Policy

Solar Voltaics Ltd is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of information when you engage with our solar panel installation business, including our website and related services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our business:

1. Personal Information: We may collect personal information, such as your name, contact details, billing information, and other information necessary for the installation of solar panels or the provision of our services.
2. Website Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and the date and time of your visits.
3. Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing preferences and behaviour on our website. You can manage your cookie preferences through your browser settings.

1. How We Use Your Information

We use the information we collect for the following purposes:

1. Providing Services: We use your personal information to facilitate the installation of solar panels, respond to your inquiries, and provide customer support.
2. Legal Compliance: We may use your information to comply with legal obligations, such as tax reporting and regulatory requirements.
3. Marketing and Communications: With your consent, we may use your contact information to send you marketing communications and updates about our services. You can opt out of these communications at any time.
4. Improving Our Services: We analyse website usage data to enhance the user experience and improve our services.

1. Information Sharing

We may share your personal information with third parties in the following circumstances:

1. Service Providers: We may share your information with service providers or contractors who assist us with the installation and maintenance of solar panels, website hosting, and other business operations.
2. Legal Requirements: We may disclose your information in response to a legal request, such as a court order or government investigation.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity.

1. Your Choices

You have the following rights and choices regarding your personal information:

1. Access and Correction: You can access and update your personal information by contacting us.
2. Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us.
3. Cookie Settings: You can manage your cookie preferences through your browser settings.

1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is completely secure, so we cannot guarantee the security of information you transmit to us.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at enquiries@solar-voltaics.com or using the following contact details.

Solar Voltaics Ltd

Bramley Barn

Main Road

Nutbourne

West Sussex

PO18 8XA

023 9200 6161

Last updated: 03/11/23